Privacy Policy for Lappy Support
Effective Date:14/02/2030
Lappy Support (“we,” “our,” “us”) values the privacy of our users and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, www.laptopserviceathome.site, or interact with us via email, phone, or other communication channels.
By accessing or using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information when you use our website or contact us:
- Personal Identification Information: Name, email address, phone number, service address, and other contact information.
- Service-Related Information: Details related to your laptop service requests, such as device type, issue descriptions, and service history.
- Technical Information: Data about your device, browser type, IP address, operating system, and other browsing-related information (through cookies and tracking technologies).
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our services, including laptop repair and support.
- To respond to customer inquiries and service requests.
- To communicate with you regarding your service status, promotions, or other relevant updates.
- To analyze website usage and improve user experience.
- To comply with legal requirements and protect our legal rights.
3. How We Protect Your Information
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure servers, and restricted access to sensitive data.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who help us operate our website, process payments, or fulfill service requests.
- Legal Compliance: We may disclose your information if required to do so by law or if we believe such action is necessary to comply with legal obligations or protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
5. Cookies and Tracking Technologies
Our website may use cookies, web beacons, and similar tracking technologies to enhance your experience. These technologies allow us to collect data about your website usage, preferences, and interactions. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features on our website.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You can request to access or correct your personal information by contacting us at the details provided below.
- Opt-Out: You can opt out of receiving promotional emails by clicking the unsubscribe link in the email or by contacting us directly.
- Deletion: You can request that we delete your personal information, subject to certain legal and contractual obligations.
7. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it as soon as possible.
8. Third-Party Links
Our website may contain links to third-party websites that are not controlled by us. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: support@laptopserviceathome.site
- Phone: +91 97187 27509
- Address: Plot 1011, Dundahera, Near Jatav Choupal, Udyog Vihar Phase 1, Udyog Vihar, Gurugram, Haryana 122016
By using our website, you consent to the practices described in this Privacy Policy.